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refund policy

AYSO REGION 4 REFUND POLICY
 
While we understand circumstances may change, AYSO and your Region incur significant expenses for every player. Many of these expenses are incurred well before practice begins in August. Therefore, in fairness to all participants in the Region, we ask that you carefully read and understand the refund policy.
 
1.      A $22.75 National Fee is collected for every player registered to help cover administrative support, training programs, and platform processing fees. These national fees will not be refunded. Your Region does not collect or retain any of these fees. Upon payment they are routed directly to AYSO National and our software platform vendor, respectfully.
2.      Full refund of Regional fees is available prior to June 1st.
3.      50% refund of Regional fees is available prior to the commencement of practice on July 31st.
4.      25% refund of Regional fees is available prior to the first game.
5.      No refunds are available after the Friday before the first game of the season.

All refund requests must be submitted on the refund form to the Registrar. To obtain or submit the form (PDF or photo), please email [email protected].
 
We endeavor to make as many refunds as possible via the payment method used to pay the original registration. However, in circumstances whereby the Region does not have sufficient funds in its merchant account, the Region reserves the right to issue all refunds via paper check.
 
All processing of refunds is done as quickly as possible. However, as an all-volunteer organization, refunds can take 4-6 weeks to process.
 
If you wish to dispute the charge on your credit card for whatever reason, including the National and administrative platform fees, please first notify the Registrar. If you dispute the charge on your credit card your player will be immediately removed from the program. If you subsequently wish to rejoin the program, you will be subject to a $50 surcharge to reimburse the merchant dispute resolution fees assessed to the Region. 

REFUNDS FOR CAMPS AND SPRING LEAGUE
For refunds for Camps and Spring League contact UK International directly.

National Partners

AYSO Region 4 Partners

Contact Us

AYSO Region 4 Agoura Hills Westlake Village Calabasas Oak Park, CA

5739 Kanan Rd. #340 
Agoura Hills, California 91301

Email Us: [email protected]
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